Terms and Conditions

Fresh off the Boat Charters

Effective Date: Jan 1st, 2025

SMS Messaging Terms & Compliance

1. Program Description:

This messaging program sends newsletter updates, promotional offers, and important customer communications from Fresh off the Boat Charters. Subscribers opt in through our website form atwww.freshofftheboatcharters.com, where they provide explicit consent to receive SMS messages by checking a dedicated SMS consent box.

Messages may include subscription confirmations, newsletter updates, booking or scheduling updates, promotional offers, event reminders, and customer support communications.

1. SMS Messaging Terms:

By providing your mobile number and opting in via our web forms, you consent to receive SMS messages from Fresh off the Boat Charters, including transactional alerts and occasional promotional messages (if selected).

Message frequency may vary depending on your interaction. Message and data rates may apply.
You may reply STOP at any time to unsubscribe or HELP for assistance.

We do not share, rent, or sell your mobile number to any third parties. All consent records are stored securely and may be used for compliance purposes.

2. Cancellation Instructions:

You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Consent is not a condition of purchase.

3. Support Information:

If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to [email protected] or call (832) 338-5857 during business hours.

4. Carrier Liability:

Carriers are not liable for delayed or undelivered messages.

5. Supported Carriers:

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

6. Age Restriction:

You must be 18 years or older to participate in our SMS program.

7. Privacy Policy:

For privacy-related inquiries, please refer to our Privacy Policy at www.freshofftheboatcharters.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the “Site”) is owned and operated by Fresh off the Boat Charters (“COMPANY,” “we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Fresh off the Boat Charters.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of Fresh off the Boat Charters and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimer

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Fresh off the Boat Charters, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Refund policy

You may ask for a refund at any time for an order that is incomplete. An incomplete order is one that has never been unblocked. Once unblocked, by us or any other entity, it will be considered a complete job and no longer eligible for a refund.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Fresh off the Boat Charters operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.